2.2 Using the Dashboard
After the login has been completed, the Dashboard screen is displayed (Figure 2-9).
Figure 2-9. Dashboard screen (Example)
The following information is displayed in widget format on the Dashboard screen and can be viewed in a unified manner (Table 2-1).
Table 2-1. Information Displayed on Dashboard screen
|Ticket||Handling status of tickets issued for incidents and general requests||List|
|Order Progress||Order Progress of each service which have subscribed||List|
|Service Status||Operational status of each service now in use (normal, failure, etc.)||Bar|
|Service Control||Link to Service management screen of contract services||List|
|Navigation||Search Box, Create & view Ticket, View Order Progress List, View the number of malware Blockings, and Announcement||Icon|
|Management Menu||Link to a variety of Setting and Service Order
*At each screen,
Click on an item to sort the list in ascending or descending order.
Click “OPEN” button on Filtering pane and enter keyword. Only information associated with the keyword is displayed. At some list screen, only information associated with the filter is displayed.