2.2 Using the Dashboard

After the login has been completed, the Dashboard screen is displayed (Figure 2-9).


Figure 2-9. Dashboard screen (Example)


The following information is displayed in widget format on the Dashboard screen and can be viewed in a unified manner (Table 2-1).

Table 2-1. Information Displayed on Dashboard screen

Information Details Display Format
Ticket Handling status of tickets issued for incidents and general requests List
Order Progress Order Progress of each service which have subscribed List
Service Status Operational status of each service now in use (normal, failure, etc.) Bar
Service Control Link to Service management screen of contract services List
Navigation Search Box, Create & view Ticket, View Order Progress List, View the number of malware Blockings, and Announcement Icon
Management Menu Link to a variety of Setting and Service Order
-Service Status
-Service Control
-Maintenance Information

*At each screen,

  • Sort:
    Click on an item to sort the list in ascending or descending order.

  • Narrow:
    Click “
    OPENbutton on Filtering pane and enter keyword. Only information associated with the keyword is displayed. At some list screen, only information associated with the filter is displayed.