Business Portal Help Center 1.3 The authentication method of NTT Communications Business Portal

1.3 The authentication method of NTT Communications Business Portal

The authentication method for logging in Business Portal is the 2-Step Verification.

2-Step Verification requires users to enter a unique security code in addition to the password when users sign in Business Portal.

We provide the TOTP authentication or the MailOTP authentication as a second verification.

Portal Admin can change the Second Verification method of portal users. Please see 4.1 Managing Users how to change the method.

What’s TOTP authentication(Time-based One Time Password)

Users could get the verification code via the authenticator app in user’s devices like a smartphone and a tablet. Users should install the authenticator app like Google authenticator, Microsoft authenticator etc. on user’s devices.

What’s the MailOTP authentication (Mail One Time Password)

You could get the verification code via e-mail to your mail address after first verification.

Have you solved your problem?
If the issue is not resolved, please log in to the Business Portal and contact us through the inquiry form.